About Us
A Pennsylvania-licensed home care registry serving Philadelphia and the surrounding suburbs since 2005.
Our Founder — Bess Wray
Human Touch Home Care, Ltd. was established in 2005. Company founder, Bess Wray, knew that a great majority of seniors wanted to remain in their own homes as they aged and that they could do this with a good support system. Building caring relationships is a key part of the company’s philosophy and its mission, “to empower our clients in their pursuit of safe, happy lives at home.” Bess set out to build a registry of the most competent, dedicated, and carefully screened caregivers to assist her clients.
The caregivers referred through the Human Touch registry help with non-medical in-home care. They assist their clients with activities of daily living such as bathing, dressing, and transferring; they fix meals, do the laundry, and make sure their clients take their medications as prescribed — of those going through a recuperative process as well as those with declining physical and mental ability. They provide respite for family members, often enabling family caregivers to keep their jobs or just get a good night’s sleep. Caregivers can be referred for as little as four hours once a week or as much as 24 hours a day, 7 days a week, or anything in between.
“During our many years of experience in the home care industry, our parents came to need in-home care in their later years. We work hard to bring the same dedication to you or your loved ones as we devoted to our own parents’ care needs.”
— Bess Wray, Founder
Human Touch Home Care is a registry of carefully screened caregivers who have met our stringent requirements, including a face-to-face interview, initial and periodically updated reference checks, competency testing, infectious disease (TB) screening, and PA criminal background checks. Careful consideration is given to making the best possible match between client and caregiver, and our customized service adapts to your changing non-medical care needs.
Today, the registry continues under the leadership of owner Paxton Wray, carrying Bess’s founding commitment to excellence forward for every client we serve.
What Does a Registry Do?
Human Touch Home Care is a Pennsylvania-licensed home care registry of carefully screened caregivers, serving Philadelphia and the surrounding areas since 2005. All our clients benefit from access to our screened caregivers — including caregivers who can fill in when your regular caregiver needs time off.
A Pool of Competent Caregivers
Built over nearly 20 years — many of our caregivers have worked with us for 10 or more years.
A Dedicated Care Coordinator
An experienced coordinator matches you with caregivers suited to your unique non-medical care needs.
Thorough Screening
Face-to-face interviews, background checks, health screenings, reference checks, and competency testing for every caregiver.
Communication Is the Key
Your coordinator facilitates communication and arranges a substitute caregiver whenever one is needed.
24-Hour On-Call Support
A care coordinator is available by phone every day of the year for any emergency.
Periodic Home Visits
We check in periodically to get to know you better and make sure your needs are being met.
“The wonderful caregivers who cared for my mother didn’t just see her as a client; they saw her as a family member. I will always be grateful for their help.”
— Jenkintown, PA
Meet Our Staff
Kim Sloane
Manager & Marketing Coordinator
Kim is the Office Manager at HTHC, where she oversees daily operations, coordinates staff scheduling, and ensures smooth communication between caregivers, clients, and families.
Natalie Williams
Care Coordinator
Natalie has worked in the elder care field for over 15 years and offers a wealth of knowledge to her clients. Her attentive nature and dedication to high standards help ensure each client is matched with a caregiver who truly fits their unique needs.
Marie Crosby
Senior Care Coordinator
With a background in elder care for more than a decade, Marie brings years of experience to her clients. Her listening skills and commitment to excellence ensure her clients receive the best caregiver for their needs.
